Use the resources below
to prepare for the appointment.


New patient, or haven’t seen us in a while?
Use the resources below to arrive to the appointment prepared, and spend less time in the waiting room.

Contact Us

The Appointment


  • Please arrive 10-15 minutes before the appointment
  • Bring the Medicare card
  • Please bring any health care, pension or health insurance cards
  • Bring any details of the current medical condition
  • Bring details of any medication schedule you are currently administrating
  • Bring Any referral letters
  • You are welcome to bring a friend or relative

New patient? Save time by filling out the New Patient Form before arriving, available for download below.

Payment Policy

Face2Face Consultation and Payments

Upon arrival, we require a deposit; however, please note that this is not the final fee. The total amount may be adjusted by your doctor at the conclusion of your consultation. If you are eligible, we will also process your Medicare rebate at this time.
Please ensure that all payments and any adjustments are settled at the end of your consultation. Kindly visit the reception desk after your appointment with the doctor to complete this process.

Telehealth Appointments and Payments

If you are booking a telehealth consult, you will need to pre-authorize the payment either online or by contacting one of our reception staff, however this is not the final fee as this may vary based upon length of consultation and this may be adjusted by your GP after the conclusion of your consultation. All accounts must be finalized and settled by the end of the day to avoid your account being locked from future appointments.

Home Visits, After Hours And Walk In Appointments


Patient Forms


New Patients Form
New patients who have not been seen at this practice before can print this form, once completed it should be brought along to you initial appointment
Download The New Patient information form
Practice Information Sheet
Download Practice Information Sheet

Some doctors in this center may be available for house calls and external visits with prior arrangements. If you are a regular patient and are unable to visit the practice due to the nature of your illness please speak to the receptionists or call the center to arrange for a home visit with your doctor.

Appointments preferred so the GP has allocated time to do required work.We keep a few spare appointments daily for urgent requests.It is easier to make an appointment for a day and time that suits you.To make it easy we now have appointments made available online that gives you the ability to book appointments as per the time that suits you better. Walk-in patients will be fited in at the earliest available time based on urgency. Every effort is made to keep to appointment times but this can be difficult due to emergencies or unexpected longer consultations. Please tell Recepion if your consultaion is likely to be tricky (e.g. insurance, medicals,postnatal, counselling, excisions, or muliple family members. Please cancel if you can’t attend. BOOK ONLINE: Telehealth and face to face visits can be booked via our website. Conditions do apply.

We do provide appointments 7 days per week. However if you are sick outside our opening hours you can contact our on call Doctor on 0448294598 to make an appointment. A fee of $200 is charged for any such appointments including for children, pensioners and Healthcare card holders for the home visit or contact 000 for emergencies. If you are seeking a bulk billed home visit doctor please contact National Home Doctor service on 13SICK (13 7425).


Billing varies amongst the doctors. Please discuss with reception about variations in billing practices amongst the doctors or for the doctor you would like to see.

What does that mean?
It means that most of the GPs at Coolangatta Medical Centre do not bulk bill except DVA card holders.

Some doctors do Bulk Bill Children under 12years of age but not all.
Please check with the receptionist at the time of booking.

HICAPS facility is available for those who do not hold Medicare card but have one of the Australian Health Fund Membership listed on Hicaps website 

Hicaps Facility Available

Did you know once you reach your Medicare safety net threshold you may only have to pay 20% of Gap fees? For further information on this click here – Extended Medicare Safety Net  

Fee Changes Effective 08.07.2024

On Weekends and Public Holidays, Higher Fee rate applies, however you will be out of pocket same amount similar to the weekdays due to higher Medicare rebate on weekends and public holidays.

Travel Consult Fee – Please note there is no discount on Travel Consult Fee for Pensioners or Health care card holders and Children. Full Fee will apply for all such consults.

Mental Health and Eating Disorder Care Plan Fee – Please note only some doctors Bulk Bill this service for concession card holders only and usually this service is booked in with your regular GP. It’s upto each individual GP discretion to Bulk Bill. You will be out of pocket between $40 to $60 when you pay the full fee. Please check with the receptionist how much the total consult will cost at the time of booking.

Payment of fees is required at the time of consultation. You will be requested to put a deposit of minimum of $76 – $101 on arrival and your final fee is adjusted and rebate processed once you come out of consultation.

Fee Table 1.

Consultation Type Private Fee ^Out of Pocket *Concession Card Holders (Fee is Discounted) Out of Pocket
Standard Consult $91 $48.15 $76 $33.15
Long Consult 20min NA NA NA NA
Double appointment that is 2x appointment slots 15min each $167 $84.10 $147 $64.10
Extra-long consultation > 40mins $203 $90.85 $183 $70.85
Above fee applies to all children of age 12 or above Bulk Billing is only for children below 12yo.

Dr Angela Rose – no Bulk Billing of any children effective 01.07.2023.

Please note Chronic disease care plans and Health assessments are Bulk Billed by all Doctors.

Please Note there is a fee of $300 for 60min consultation with Dr Kerrie Davis and most of these consultation types are billed privately as they are not covered under Medicare due to the nature of consultation types.

Fee Table 2. – Dr Michaelia Verbeek’s Fee

Consultation Type Private Fee ^Out of Pocket *Concession Card Holders (Fee is Discounted) Out of Pocket
Brief Consult>5mins $51 $31.4 $37 $17.40
Standard Consult $101 $58.155 $83 $40.15
Long Consult 20mins NA NA NA NA
Double appointment that is 2 x appointment slots 15min each $199 $116.10 $163 $80.10
Extra Long Consult>40mins $297.00 $174.85 $243 $120.85
Following is the Script filling and referral revision fee Policy only applicable to Dr Michaelia Verbeek and her exsiting patients.

****Script fee where you have been seen within the past 3/12 long term medications (no consultation) or revisions to referral recently made $33

Bulk BIlling is available only for Children under 12 Years of age(except Dr Rose & Dr Verbeek).
DVA card holders are Bulkbilled. Discounted Fee applies to the Gold Coast/Tweed Shire local concession card holders.

**White DVA Card Holders will be Bulk Billed as per the eligibile medical conditions on your white DVA Card.

DR NASIR FEE FOR – Concession card holders will pay except DVA Card Holders Bulk Billed – Initial consults will be out of pocket $40 when paid in full a fee of $117.65, Follow up visit patients will be $30 out of pocket when paid in full a fee of $98.90
NON CONCESSION CARD HOLDERS – Initial consults will be out of pocket $80 when paid in full a fee of $217.65, Follow up visit will be $60 out of pocket when paid in full a fee of $128.90

Overseas Patients

Consultation Type Private Fee Medicare Rebate ^Out of Pocket
Overseas Patients Standard Consult $110 NA NA
Overseas Patients Long Consult $167 NA NA

^ Out of pocket is after claiming Medicare rebate – Please note Out of pocket fee may vary depending upon Medicare rebate changes that will affect the above listed Fee which will be communicated as soon as Medicare rebate is announced by Medicare Australia.

*Concession card holders means – Patients holding a Pensioners card or a health care card with a valid expiry date.

Fees are payable at the time of consultation by cash, Bankcard, Mastercard or Visa.
If you have any difficulty in paying the fees, please discuss it with us.

As a courtesy to save our patients down time claiming Medicare rebate, we have Medicare Easyclaim refund service available. Medicare rebate is transferred directly into patients held account with Medicare usually same day. ^^Please note as we are not running a Medicare facility for processing your claims hence if there are any issues arising later after we have submitted your claim please directly contact Medicare helpline at 132011 to find out more.

Extra fees may apply for Travel Vaccines, ECG, Audiogram, Spirometry, Pregnancy tests, excisions and procedures that will be communicated to you by the doctor and reception staff.

All Doctors at this practice bulk bill DVA & Children Under 12 year of age except Dr Michaelia Verbeek.

Restricted Bulk Billing

Please refer to the Fee Tables to find out Bulk Billing arrangements :



Making an Appointment Is Easy

When you book online

Book Your Appointment


No Show Policy

The time, as is yours, is very valuable and if you fail to show up for an appointment, a cancellation fee for the total cost of the booked appointment will apply as per the cancelation policy listed below.

Cancellation Policy

In fairness to waitlist patients, missed and cancelled appointments under 4hrs will incura 100% fee payable prior to rescheduling. The new fee structure will appear on our website for reference.

Practice Details

OPEN SEVEN DAYS
M–F: 8:30am – 5pm
Saturday 8:30 AM – 11:30 AM to 12:30 PM
Sunday Closed
P: (07) 5599 1400
AFTER HOURS: 0436404863
A fee of $200 is charged for any such appointments including for children, pensioners and Healthcare card holders for the home visit or contact 000 for emergencies. If you are seeking a bulk billed home visit doctor please contact National Home Doctor service on 13SICK (13 7425).
E: office@coolmedical.com.au
A: 91 Griffith Street, Coolangatta, QLD

Contact Us

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