Use the resources below
to prepare for your appointment.


New patient, or haven’t seen us in a while?
Use the resources below to arrive to your appointment prepared, and spend less time in the waiting room.

Your Appointment


  • Please arrive 10-15 minutes before your appointment
  • Bring your Medicare card
  • Please bring any health care, pension or health insurance cards
  • Bring any details of your current medical condition
  • Bring details of any medication schedule you are currently administrating
  • Bring Any referral letters
  • You are welcome to bring a friend or relative
  • Whilst it is not mandatory any patient under 18 years of age should be accompanied by an adult

New patient? Save time by filling out the New Patient Form before arriving, available for download below.

Patient Forms


New Patients Form
New patients who have not been seen at this practice before can print this form, once completed it should be brought along to you initial appointment

Download Your New Patient information form

Practice Information Sheet
Download Practice Information Sheet


We are a Mixed Billing Practice

What does that mean?
It means that the GPs at Coolangatta Medical Centre bulk bill the following:
Pension Card Holders, DVA Card Holders, Concession Card Holders, & Children 16 and Under.
If you do not fall into one of these categories please review the chart below to see the private fee and medicare rebate amount.

Fees


Consultation Type Private Fee Medicare Rebate Out of Pocket
Standard Consult $70 $38.20 $31.80
Long Consult $105.75 $73.95 $31.80

Payment of fees is required at the time of consultation.

Fees are payable at the time of consultation by cash, Bankcard, Mastercard or Visa.
If you have any difficulty in paying our fees, please discuss it with us.

Medicare Easyclaim refund service is available. Medicare rebate is transferred directly into the nominated account same day.

Extra fees may apply for ECG, Audiogram, Spirometry, Pregnancy tests, excisions and procedures that will be communicated to you by your doctor and reception staff.

We bulk bill Pension, DVA, & Concession Card Holders + Children Under 16, seven days a week

Bulk Billing

We offer bulk billing
services to the following:


• Pension Card Holders
• DVA Card Holders
• Concession Card Holders
• Children 16 and Under

Making an Appointment Is Easy

When you book online

Book Your Appointment


No Show Policy

Our time, as is yours, is very valuable and if you fail to show up for an appointment, a cancellation fee for the total cost of the booked appointment will apply.

Cancellation Policy

Please inform us at least 24 hours prior to your appointment if you need to cancel or reschedule your appointment, to avoid a fee. This allows us to offer the appointment slot to other patients who may have a need for our care. The cancellation fee is the total cost of the booked appointment.

Practice Details

OPEN SEVEN DAYS
M–F: 8:30am – 5pm
Saturday 8:30am – 12pm
Sunday 9am – 12pm
P: (07) 5599 1400
E: office@coolmedical.com.au
A: 91 Griffith Street, Coolangatta, QLD

Contact Us

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